Get a local, toll-free or vanity phone number and use it wherever you would like to have incoming phone calls and text message inquires handled automatically. For example, replacing your current contact number on one advertisement, web profile, or listing site gets you started.  

Callers reach your personal greeting, which includes keypress options for the most common inquires. Clients and new prospects receive instant assistance through voice and text interactions.

Outbound calling can be time consuming when not automated. Select from several outbound call templates for common administrative tasks. Your automated assistant will conduct outbound calls on the schedule that you set, collecting responses and data for review in your dashboard.

Incoming calls and texts are routed to your selected contact phone numbers or to other designated members of your team.

Incoming calls and texts to your Text VA number can be sent to your mobile phone simultaneously.

Prospects are pre-qualified through prompts when calling or texting your Text VA number.  Choose from question templates in the dashboard or add your own to get exactly the information you need from a new client.  Save time by automatically sorting cold, warm and hot leads. .

Ask specific questions to better qualify inbound leads. For example gather information such as contact name, search location, beds, baths, budget and more. Then automatically return a list of matching listings based on the client’s search criteria. Text “Sales” to 312-883-9872 for a demo of this feature.

Route leads to other team members for immediate action. For example based on a client’s search for rentals or sales, connect the inquiry to a team member based on area of specialty or location. Text “Route” to 312-883-9872 for a demo of this feature.

Track effectiveness of ad campaigns by placing a unique code or keyword in each of your marketing channels.  For example, place an ad online for a property that states for more info text ‘1234’ to 312-883-9872. Information will then be returned to the client for that listing and you will be notified of a new lead from that ad source.  Details will be included in your reports dashboard. Create keyword triggers that automatically reply to buyers. For example, a prospect texts the keyword ‘listings’ to your Text VA number a receives a list of your current listings.  Or perhaps ‘123Main’ replies with details, viewing times, and photos of your listing on 123 Main Street. Even use the word ‘Soho’ to return listings only in that neighborhood!

Allow callers to notify you of the best time and method to reach them through guided voice and text prompts, when calls are not answered by you.

Callers receive a text link to any of your current web pages such as agent profile pages, property listing pages, or other company information. Capture contact details when visitors click the provided links.

Details on all client interactions with your automated assistant are captured and made available as reports in your dashboard and are available as exports for use with CRMs and other software platforms.

Automatically build and maintain your contact database from inbound and outbound interactions with your automated Text VA assistant.

Coordinates appointment schedules for open houses, listing presentations, showings, closing meetings and other appointments. Will call to remind clients and prospects of scheduled meetings and keep you informed of changes..